Jacobs Consulting Group - Samples of Our Work

Below are listed a few of the management issues addressed by Jacobs Consulting Group.

Managing At A Distance
Building Senior Managers Faster

Issue
Managing At A Distance

Organization
Global Professional Services Firm

Problem
Skilled managers need help managing staff working at a distance.

Solution
Series of two hour modules delivered by conference call and e-mail.

Topics
• 3 Key Concepts:
  • Manage by Objectives Not Observations
  • Out of Sight is Not Out of Mind
  • At the Time vs. Wait and See
• How to manage in a ‘context poor’ environment: Key Competencies: Assessment Instrument
• Compendium of Best Practices for E-mail, conference calls, and other communication technology
• When to have face to face meetings and what to do if you can’t
• Using coaching moments to manage performance at a distance.
• Developing staff at a distance.

Issue
Building Senior Managers Faster

Organization
Multi-billion dollar financial services firm

Problem
Seasoned managers needed to move to senior management more quickly

Solution
Phased blended learning system. Consists of several 2-day in-class units surrounded with an electronic performance support system.

Topics
• Looking forward and out vs. inward and back
• Managing up and across (includes web-based 360 instrument linked to performance support system.)
• Key processes for managers to master in order to build value for the organization. For example, (Build capacity through teaming), (Build competence through managing change)