Professional Service and Support

We offer an analysis of your current network. You can think of it as a diagnosis. Most networks could use some help as time takes its toll and there are an increasing number of needs left unmet. As everyday tasks absorb the staff’s attention and energy, it often takes a third party to give an objective picture of the network and suggest long-needed improvements and upgrades. The Comm-Tract Professional Services group maintains at its disposal an arsenal of technologies and methodologies for their implementation. Our constant exposure to fresh technology shifts the burden of keeping up with a dizzying array of technologies from your staff to ours.

Whether we build your network from scratch or upgrade your existing one, based on our thorough analysis, we will provide you with a comprehensive network design to be implemented by our competent engineers. Building a network requires our system engineers to design around your business requirements, choose the most appropriate hardware and fit all of the components into place. We can provide the expertise to build a fault tolerant, resilient, high performance network to meet every communication challenge.

Before any infrastructure changes can occur, it is necessary to obtain a baseline, or base knowledge of the health of the network. After the necessary changes have been implemented Network Base Lining shifts to monitoring network health (watching for changes in problem indicators), which is a proactive form of fault management.

Comm-Tract provides customers with access to highly skilled professionals trained to manage complex network environments and multi-vendor technologies and improve the reliability of IT infrastructure. By outsourcing the management of IT infrastructure to Comm-Tract, organizations avoid the significant investment in time and resources to build in-house capabilities and benefit from reduced operations costs immediately.

An unsecure network is an invitation to compromise and abuse by internal and external security threats. While a completely invulnerable network cannot exist, there are some steps that can be taken to secure most existing networks. Comm-Tract can analyze your network and suggest ways to reduce the risk and enticement of attack.

After your network has been buttressed against possible immediate attacks it’s time to develop a network security policy to ensure continuous protection. The point is that no organization can afford to be run without ground rules. Comm-Tract will turn your company’s trust in its people into rules that allow appropriate degrees of access to the information infrastructure. A solid network security policy will promote organization-wide patterns of behavior that will limit access to the network resources only to those originally intended.